Disclaimer - Great Northern Llama Company

Last Updated: January 1, 2025

1. Introduction

Great Northern Llama Company ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect any information that you provide when using our website or booking our services.

2. Information We Collect

2.1 Information You Provide

We may collect:

Name and contact information (email address, phone number, mailing address)
Billing information for bookings
Emergency contact information
Age and physical condition information relevant to activities
Photos or videos if shared with us
Communication preferences
Any other information you choose to provide

2.2 Information Automatically Collected

When you visit our website, we may automatically collect:

IP address
Browser type
Device information
Cookies and usage data
Geographic location data

3. How We Use Your Information

We use your information to:

Process your bookings and payments
Communicate about your reservation
Send safety and logistics information
Provide customer service
Send promotional materials (with your consent)
Improve our services
Comply with legal obligations
Maintain security of our operations

4. How We Share Your Information

We may share your information with:

Payment processors to complete transactions
Insurance providers when necessary
Service providers who assist our operations
Legal authorities if required by law

We do NOT:

Sell your personal information
Share your information with unauthorized third parties
Use your information for purposes other than those specified

5. Data Security

We implement reasonable security measures to protect your personal information, including:

Secure servers
Encryption of sensitive data
Regular security assessments
Limited staff access to personal information

6. Your Rights

You have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Opt-out of marketing communications
Withdraw consent for data processing
Request your data in a portable format

7. Cookies Policy

Our website uses cookies to:

Improve website functionality
Analyze website traffic
Remember your preferences You can control cookie settings through your browser preferences.

8. Children's Privacy

We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. Marketing Communications

We may send you marketing communications if you:

Request information from us
Book our services
Opt-in to receive marketing You can opt-out of marketing communications at any time.

10. Data Retention

We retain your personal information for:

As long as necessary to provide services
As required by law
As needed for business operations
Until you request deletion

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

12. Changes to Privacy Policy

We may update this privacy policy periodically. Changes will be posted on this page with an updated revision date.

13. California Privacy Rights

California residents have additional privacy rights under the CCPA. Contact us for more information.

14. International Data Transfers

If you are accessing our website from outside the United States, your information may be transferred to, stored, and processed in the United States.

15. Contact Us

For privacy-related inquiries:

Email: info@gnllamaco.com
Phone: 406-471-3639
Address: 670 Blackmer Lane, Columbia Falls, MT 59912

16. Special Notice for Tour Activities

By participating in our tours:

You consent to possible photographs for promotional use
Emergency contact information may be shared with guides
Health information may be collected for safety purposes

Contact Information

For questions or concerns about this disclaimer, please contact us.